Unfortunately, our experience wasn't very good...the food was great but the service was really terrible actually. The table spent 90% of the time with out drinks, the only waitress in the entire room waiting on 14 tables couldn't remember when people asked for things and you had to ask for almost everything once you finally flagged the waitress down... The cheesecake was so frozen that you couldn't even stab it with a fork. The management was cold and we were a large dinner group...with all the other great Japanese Steakhouses in Cary and Raleigh, Ginza will find it hard to compete if they continue with this type of service...very unfortunate.
more