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Editorial review from Citysearch - Review by citysearch c | Goldwing Service

Goldwing Service

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Editorial review from Citysearch 11/22/2012

My Maytag washer kept blowing a fuse which would not allow the drum to fill with water. Goldwing came to look at it. The Technician Craig was a big whiner. He complained the whole time that I didn't live in his area and he was filling in for someone else. I just want it fixed. I didn't want to listen to him whine. He installed a fuse and several months later it blew again. I called Goldwing again. Oh boy Craig is here complaining again. He put in another fuse. A month later the fuse blew again. I called Goldwing a third time. They said they would have to troubleshoot the problem and that it could be very expensive. At that point I gave up and went somewhere else. I called Beyer Appliance Service in Tempe. They scheduled an appointment the next day. The technician Gil called and asked me what the model number was on the washer. He walked me thru where to look for the model number. He said he had to pickup a part and that the lid switch was bad and that's why the fuse kept blowing. He said it was a known problem. Why did't Craig from Goldwing know about a known problem? It took Gil half an hour to install the new lid switch. It was REPAIRED THE FIRST TIME!!! The washer works great! Gil was very professional and friendly. DON'T WASTE YOUR MONEY AND TIME. NEVER CALL GOLDWING!!!! more
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