I went to Crossroads Ford looking for a new 2013 Escape. They attempted to squeeze every $$$ out of me they could get. They pretended to agree to a sale and then come back with a counter option, after option, after option all along attempting to lower the price and what they would pay for the vehicle. They insulted me with a extremely low dollar trade in for my Camry which is in excellent shape. I wasted many hours at this place over three trips. I finally realized they were not sincere about making a decent sale on a new Ford Escape. The sales person in my opinion suggested that he was a Christian but yet he does not comply with Christian standards on how to treat a person. Do not let these people fool you! They are not who they pretend to be. They are wolves! They will use you in a heart beak. I am very disappointed in this dealership. Many years ago I bought a new ford vehicle from them but the attitude and atmosphere at the dealership has changed for the worse - much worse. Tom, the previous sales mangr and Larry Dugger have moved on. I was not hasseled by them but I was today! And so I am moving on but wanted the public to know about these jerks. RECOMMEND YOU CONSIDERING USING CAPITOL FORD OR LILLINGTON FORD! IF YOU GO TO CROSSROADS FORD and THEY GIVE YOU A HARD TIME CALL I RECOMMEND YOU CALL THE BOSE AT FORD MOTOR CORP! THAT IS WHAT I AM DOING! \r
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