We had used Tom for a couple of years on two different garage doors without any issue at all until recently. He was always on time and worked quickly but we ran into an issue when the ""eyes"" he replaced less than a month weren't working correctly and we asked him to come replace them or fix them. He refused saying it was due to the storms from the night before, even though I told him repeatedly that we had been having issues for a week or so before the storms. Once I mentioned that we had been having intermittent issues for over a week he got angry and wouldn't talk to me until I told him why I hadn't called him earlier. ( We didn't call because it wasn't a constant issue yet and we didn't want to have him come out and it work) When I then asked him why it was my fault all of a sudden he just kept repeating the question louder and louder........so needless to say we won't be using him again and we will have to call a new company to fix his work.
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