Since 2008, I have used Rob Cary to board my two 65lb-female mixed breeds at least 3-4 times annually. I have no family in the area, and my friends do not allow inside pets. On no occasion, have I experienced some of the issues the 'bad reviews' have listed. The last time I used the facility was Dec 2011 for a period of 8 days. When I brought them, the younger female almost took my arm out of it's socket to get into the door-an obvious 'good' reaction. They have no fear of any of the employees or the facility. I do, however, agree with some of the reviews that state that employees behind the counter do appear to be annoyed at times and they need to have a designated person to man the phones. I have at times stepped back and waited while phones are answered. I do understand that this can be a very busy facility, but so far, this is my only complaint.
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