Not an oxymoron just a company of morons! I can only describe our move from Florida to North Carolina as the last of many bad experiences in the Sunshine State!
--- PLEASE PLEASE read the reviews of this company. Every negative posting contains issues we also experienced and each positive rating looks fake!
First they quote moves over the phone. Lauren and the other one act like they're your good buddies and then they give a lowball estimate. They say they are going to hold your credit card number and charge but ""bang it"" for a charge immediately.
--- Then the move. We had Frank as the coordinator. He was a sad sack that you start to have compassion for until he starts to get confused in his own stories. The packers are hackers that among many other things placed an antique bowl in a box with a barbell! It sounds like a joke but they did that without putting any packing in with it. The bowl was priceless, now in 3 pieces.
--- Each item I expressly asked them to protect; they broke! It was like a surreal joke. Most of our stuff is still in storage and I can only imagine what we'll find when we dig it out in 4 months.
--- Yes, they ""bumped"" our move by $3000 then tried to bump it another $3000. I was able to have them place all of the belongings in the storage unit before signing off on the move. I locked the unit then went over to the driver and his charming helper. He handed me a stack of papers and a charge slip for the additional $3000. I took the charge slip and left them.
--- they came back to my house, after getting their trailer stuck for the second time (I paid for a wrecker the first time) demanding that I sign the paperwork. I told them to get off my property.
--- I protested the first $3000 charge. The credit card company found in Superiors favor and returned documents from them with my signature that were CLEARLY FORGED.
--- I don't have the energy to go further against them. Maybe there are more than a few lessons in this experience. Nothing new when it seems to easy, sounds to good to be true: it is! Store your treasures in heaven where moths and rust can't destroy them, people can't steal them.
-- And finally the lesson I learned about Superior Moving of Pompano Beach; IF THEIR MOUTHS ARE MOVING THEY'RE LYING!
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