There is a very nice knowledgeable lady who handles the office calls and really helped me coordinate preparation and scheduling my bed bug service very quickly. This was an emergency and they were very patient with all my questions and concerns on what to expect. She sent me Derek who obviously has a lot of expertise with bed bugs and quickly found where they were hiding and walked me through everything he was going to do with me, which was about 45 minutes of consultation before even starting the work.
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