Homepointe property management takes a hands off approach to management and is absolutely non-existent when problems arise. I cannot believe the amount of passing the buck that occurs and red tape between maintenance, Homepointe, and the property ownership. Our entire building has been without hot water for three days which is illegal. My kitchen light and my oven have been ignored for over a month, in addition to unsafe railing conditions on my second story deck. The property here is constantly filthy, and they do not screen tenants at all. Working with this company has been an absolute nightmare from day one, and James Safanov is no less than absolutely incompetent when it comes to caring about the properties that he manages personally. A proactive approach to management is nowhere in his vocabulary. I have no idea where these positive reviews come from, do not forget to view the nightmare reviews on Yelp before doing business here. Consumer beware.
more