We were approaching the end of a Jetta Lease and went in to have our lease bought out and get into another car. By the time we left I actually thought I was on a hidden camera show and John Quinones (What would you do) was going to come walking out. First we met with a very nice salesman. He showed us the car we were looking for and even promised to throw in a NAV system for free. "Great!" As we were sitting at his desk with him, the service (manager?) stormed over and berated him for something. Screaming, he said "I hate this f'ing place, I hate the f'ing people....etc. All of this within one foot of my wife and I. My wife was appauled but I decided to ride it out to get the "great deal." It was late so we made an appointment to return the next day to have our turn in car appraised and go over numbers. We called the next day to see if we could come in earlier and were told by our salesman (who we liked) that he could no longer work with us because I had clicked on a "get quot
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