This is to let you know what a great job Hansons Windows' ""Team""
did in getting our windows installed.
We ordered 3 replacement windows on 8-23-11 and needed them installed by 9-16 as we are having a party on 9-17 and wanted to showcase our new 3 lite slider window in our living room. We only wish that an ocean view also came with this beautiful window!
After the measurements were made, on 8-29 we contacted Director of
Operations Paula Lybeck who assured us that she would do everything possible to meet our desired installation date. On Monday, 8-30, processor Linda Eagley called to assure us that everyone was still working on getting our windows in quickly. On Wednesday, 8-31,
Supervisor of Processing Jackie Gilmer called to give us an update of
what was happening.
On Tuesday, 9-6 we contacted Paula Lybeck and she said it was possible that our windows would arrive at Hansons on 9-12. On Friday, 9-9, Paula called to give us the good news that our windows had arrived! We then set up the installation date of Wednesday, 9-14.
On Wednesday, 9-14, Joe Gladki arrived with our windows and installed them himself. He was very professional and he did a wonderful job installing the windows and cleaning up afterwards.
Everyone that we talked to was very professional, kind and really
seemed to care, which is very refreshing.
1-800 Hansons can be very proud of everyone involved as we are very
satisfied and will refer Hansons to family members and friends.
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