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Dick Hannah Acura of Portland - 257 Reviews - 12030 SE Stark St, Vancouver, WA - Auto Parts Reviews - Phone (503) 252-2872
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Dick Hannah Acura of Portland

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12030 SE Stark St
Vancouver, WA 98662
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(503) 252-2872
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Dick Hannah Acura of Portland - Vancouver, WA
Dick Hannah Acura of Portland - Vancouver, WA
Dick Hannah Acura of Portland - Vancouver, WA
Dick Hannah Acura of Portland - Vancouver, WA

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Reviews

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Best

I have a Nissan but heard from 2 people that Hannah Kia was the place to go for service, so I thought I would give it a try. From Sarah, the service writer, to Dan Denman, the act...

Worst

I bought a car at Dick Hannah Volkswagen and did not have a good experience. I first bought a stick shift new beetle. I was financed at a very high rate. I few days later I came b...

5star 3/8/2011

Just had my Subaru Outback serviced as usual they did a great job even washed my car. What service Bought my 09 from them and always get it serviced there. Thanks Jim I can always count on you. Ruby Myers more

Service At Dick Hanna KIA Vancouver WA 2/12/2011

Just had our 07 KIA serviced at Dick Hanna Vancouver the service we received was great the people were prompt and very courteous. We will have all of our services done there. more

Horrible Service 2/4/2011

I brought my Dodge 1500 in and a week later they had made zero head way. They have a bad reputation but being in the service and just getting stationed here I didn't know that. I can honestly say that in all my years of moving all over the U.S. this is the worst I've ever seen a dealership operate. STAY AWAY! more

Second sticker adds $3,000 8/11/2009

This is a stereotypical sleazy dealership. They add a second sticker bringing their price $3000 above MSRP. Other Portland area dealers don't. Why waste your time negotiating when they start so high? WA residents can buy in OR with less grief. That's what I ended up doing after wasting an afternoon here. more

Terrible Service 2/12/2008

I never used Dick Hannah before because I heard nothing but terrible things about them and after this experience - I'll never use them again. I reluctantly chose them because i needed a body part on my passat and their quote was the cheapest. Little did I know it was going to take me driving down there 4 times, dealing with 3 different departments, getting inaccurate quotes, and encountering downright condescending and rude customer service. My husband had a similar experience with Dick Hannah Pro Calibur's service department. Took his Yamaha in for something relatively small - took them over a month and they fried the starter. bunch of hacks. more

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Poor Service, Waste of Time 4/4/2006

We had a terrible time when we went car shopping at Dick Hannah. As soon as we got there, the salesmen were running up to our car. We did a few test drives, and decided on a Mini-Van. At the time we had plenty of income coming in, both DH and I were working as Work Study Students, and going to school full time since we were laid off from our work. But they wouldn't finance us for $3K on the Van. Saying we didn't have income. We even had $5K to put down. This mind you is after an hour of playing the going-back and forth game. We thought it was absolutly silly, and went to Thomason in Oregon, the following week and had no problems. more

Typical Car Lot-but capable of good deals 12/8/2005

There are several different car lots all under the Dick Hannah name. I think all of the major auto manufacturers are represented. We encountered the typical sleazy salesmen, who were pushy and just wanting to make a sale, but there were a few who at least gave the impresssion that they cared that we walked out of there happy. This place is huge, and definitely don't take their first offer, because it won't be their best. Overall, I think they're ok, and from what I've gathered, they stand behind the products they sell. Being a big business like that though, they don't need to wheel and deal as much as a smaller dealership might. Go in with all your facts and information and push for a good deal. They can do it, but they won't offer it on their own. more

Good Cars, Bad Service 8/6/2005

I bought a car at Dick Hannah Volkswagen and did not have a good experience. I first bought a stick shift new beetle. I was financed at a very high rate. I few days later I came back and decided I wanted an automatic and they said I could drive a new one home that day. They promptly set me up in a new car. I came back a few days and found out the price was way more than I had originally paid. Part of the problem was me being naïve, but part of it was their pushy service. more
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Owner Message

  • Dick Hannah Dealerships can find you the vehicle you want. Family owned since 1949, we have thousands of New & Used Cars on sale in Portland, OR and Vancouver, WA. Dick Hannah Dealerships is dedicated to providing excellent customer service, maintain a positive and productive work environment, and to conduct business in a way that promotes the highest principles of integrity and ethical behavior. Our employees have been handpicked to make sure you have the fastest, most fantastic buying experience possible. We take trades and have quick & easy financing options. Bad Credit, No Credit, Bankruptcy, Divorce, Medical Bills! No worries, you are not alone! Get Pre-Approved in seconds! The Dick Hannah Peace of Mind Program promises that you'll be happy with your purchase - or you can return it! We look forward to serving you!

Additional information

  • Hours:

    Monday-Friday: 9am - 8pm Saturday: 9am - 8pm Sunday: 10am - 8pm
  • Payments:

    Discover, Master Card, Visa
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