I recently walked into the store with a friend who was interested in a pair of glasses. I've never witnessed such a display of poor customer service. The woman with whom he spoke with was rude, condescending, unprofessional and completely disrespectful. NYC has a reputation as a tough town, but I have never, ever witnessed a sales person be so rude. \r
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To be honest, their selection sucks and is really overpriced. Try Grand Central Optical if you're in the neighborhood and looking for some new specs. They'll be more appreciative of your business and take a completely different sales tactic (more professional, pleasant). Plus their inventory is better and their pricing is more competitive.\r
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Seriously, don't go here...this is the first time I've ever posted a review on CitySearch since moving to NYC. I'm absolutely appauled this place is still in business after what I witnessed today and other reviews on this place I've read.
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