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Disorganized, chaotic,cold and very expensive - Review by citysearch c | Northside Veterinary Clinic

Northside Veterinary Clinic

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Disorganized, chaotic,cold and very expensive 8/30/2011

I have been to this office on 2 other occassions, this being my 3rd. I have always requested the man Dr because I have heard stories in the local parks about the older short woman Dr and her not so nice bedside manner. The man Dr (Dr Lieman) always seemed to be caring and concerned with my baby and that was what mattered most to me. Today was awful!! I came in to ask a question and possibly bring my pet in but the place was chaotic? The receptionist's are always friendly when I call or come in but are always very busy. Today was no different. I patiently took a seat to wait my turn and was totally turned off by the way they treat the staff members. The owner/manager was yelling at the receptionist right in front of us? really nasty like? We thought she was going to cry. Last time I was there it seemed chaotic and busy but always warm and friendly. The lady sitting next to me was appalled as well and told me its been like this for a few months. PLACES CHANGE AND THIS IS ONE OF THOSE PLACES. If your so understaffed why would you treat the really sweet employees like that? Well I overlooked the high prices the know it all rude female technician and the overcrowding but I will not be back to this facilty after today and I will certainly let all our friends at the doggie parks know they were right. The place is all about getting everything and everyone in the door and NOT about care and compassion. If you want info on dog/cat food the info is free on line you do not have to be schooled by an unlicensed animal technician and witness verbal employee abuse. Imagine having to pay for that! Needless to say, I went elsewhere for help. \r \r The 1 star is for that poor receptionist. Do not be fooled by reading the reviews on this place, it's clear they write their own . more
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