Our visit was a planned birthday party, which started a little late due to Haddonfield traffic and road constructions. First sign of trouble was management stubbornness in honoring previously made arrangements ($25/dinner deal). Even though we called ahead and informed of traffic delays, the server and management refuse to honor previously agreed upon deal. We should have just walked out at that point, but with large party and good reviews (what a lie) we decided to stay.
We were sitted on second floor, and immediately we assaulted by loud and rowdy guests who probably had too much to drink beforehand and were not controlled in any way by restaurant staff. Acoustics of the rather small room made it impossible to have normal conversation.
It took extra long time to get our order served. Even then it was served in pieces, thus upsetting some of the people in the party. Waitresses offer to take off $5 off the bill was a nice gesture, but too little too late.
Food quality was in between average and good, however long wait and loud guest spoiled the experience. We did not stayed fro desert, and at the bill time, build-in automatic gratuity (20%) was little insulting.
We selected restaurant based on reviews, and had high expectations and were looking forward to experience. Needless to say we were greatly disappointed.
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