First thing I saw was the big smiling face owned by a nice Vietnamese girl with a slight lisp to accompany her words. Rolled down my window and she said ""hello! How can I help you today?"" told her I was due for an oil change, needed to rotate my tires, and tighten my e-break. She smiled and said someone will be right with me.
Then out comes Danny - the man who took down my info and asked about why my front bumper had a slight misalignment -- (I couldn't tell him the story of the poor Mormon who I hit on his bicycle then got up and told me to have a good day -- I am now SURELY going to hell) I just said ""long story."" and left it at that.
After putting my info in, I was taken to the waiting room. From the outside, it almost resembled a cafe because they have all these tables and chairs and people with laptops sipping coffee. It's suuuuper spacious here! They even have a ""kid's corner"" with a flat-panel screen tv. I hung out in this area and had the TV all to myself.
They even have complimentary coffee/mocha/water/milk and donuts! But I got there too late and one of the jerks with laptops took the good stuff and I was left with crumbs. Pfffft, whatever, at least I have my TV!!
45 minutes later, it was done. And my cute turtle shaped light blue Yaris (aka Vael and YES my car has a name) came sparkling from the corner, still wet from the complimentary car wash.
My total for the service? $0 dollars. Because I gots prepaid service. Huzzah! Great service, great representatives, and very accomodating.
Kudos to you Piercey Toyota!
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