Went to St. Augustine beach for the Georgia/Flordia football game. The hotel rooms where to be expected at a beach hotel. The moment you walk through the door you leave sand tracks in the room. We arrived at the hotel really late and the person next to us had a dog that was barking through the door between the rooms. We complained to the management and they upgraded our room for free. Great customer service. no complaining, just wanted to make us happy. The next day we went to the indoor pool. kinda cold. spa was very nice. also has a very nice outdoor pool with a slide and bar. enjoyed our trip very much and looking forward to going back in the future. They are doing some recent updates on painting ect. so it is a little messy in places.
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