I recently moved to NC from another northern state. The facility itself looks appealing & is in a good location. The staff has no customer service etiquette. The Managers abuse their titled position & are not congenial at all. After finding a gym that I could utilize for much less moeny, but most anywhere I travel, I pursued to cancel contract; all within the 72hr consumer rights they put me off. They refused to return my calls, and was quite quirt with the tongue; disrespectful, and refused to allow me to speak. I wouldn't recommend anyone join nor attend this facility specifically. I will be writing a letter to the corporate office also. Just damn rude! Lesson learned. Check your BBB first.
more