I was given a referal/an appt by the company who referred Preway Service (and others) for a a.m. time-frame. I called to confirm the appt w/Preway and the receptionist was rude/short/unprofessional.
She tells me that I have to call to find out what time, etc...the appliance is going to be serviced. I told her that I was given an a.m. appt (needless to say I had to wait a week! God forbid it needed to be repaired ""yesterday""). I call the day before the appt and no one picks up (left a voice mail). No return call so I called again.
After being told that I should expect someone between 8-Noon; I was then told between 1-4ish.
I will NEVER use them again and their receptionist needs some brushing up on Customer Service Skills 101.
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