I really enjoy the professional staff and feel that Dr. Pappas is one of the kindest vets I have ever met. She has a wonderful bedside manner and obviously adores animals. That said, I feel that the secretaries need major attitude adjustments. There are a few who come across as almost hostile at times and this alone makes the experience not worth it. The younger staff members are all very nice and super friendly but a couple of the older women who work behind the desk are just NASTY! Wish they would be a bit more friendly and courteous to customers.
more