The staff are very friendly and professional. However, I had a very unsatisfactory experience with one of their main agencts. They secured a fire policy for two of my commercial properties. They had the wrong name on the account. Consequently, bills were sent to the wrong business and the policy cancelled. I gave them over two months to try and get me a new policy. All I did was get blown off by one of their primary in-house agents. I highly recommend not using this agency. The agent had no concern for my business and was nothing more than (as I found out through his lack of concern for my issue) a soul-less, soft shoe salesperson. Stay away. Drive away. If you hit their website..keep moving on....
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