hmmmmmmmm ten year warranty for the heating and air system Four Seasons Co.is a scam.I purchased the heating and air system from them ,and was told that that to keep the warranty in good standing i had to have a yearly check and service every year.Which i paid 89.95 a yr.When i called them because my air cond went out.they sent a service tech out.As soon as he arrived he stated that the warranty was void due to me not having my air cond serviced every year.I stated that i had it serviced yearly .he stated that no i just had the heating system serviced yearly.So he said that i had to pay 85.00 pluc 249.00 for a system check .Plus what ever was wrong i would be billed for.I asked him so i paid 89.95 for a half inspected service call for the past three years.He stated it is what it is.He then started packing his tools and proceeded to leave .i asked him what was wrong with my air cond he stated i needed to call customer service in the morning and coulded help me further.I called customer service in the morning at which time they told me the it would now cost me 85.00 for a service call and 89.95 for a new warranty.I then asked the customer service rep did they have any intention of fixing my air cond system or are they just charging more for service charges.she statedif i wanted it fixed thats what the start charges are.i asked to speak with a manager at which time she stated he would call me in afew minutes.i waited 7 hrs until he called .i was so upset that after waiting 2 hrs i called another heating and air company .i explained the issues i had with four seasons co .At which time the guy stated that four seasons had a history of not honoring thier warranty work and to look up thier history on the internet.I was shocked when i looked up how many complaints four sesaons co had against them.When the manager did finally calledback from four seasons co .7 hrs later.I told him that i had someone else repairing my air cond.He told me he was sorry and that if i wanted to renew my warranty for the air cond it would be 89.95.i felt so insulted that i told him that i didnt want his company ever again at my house .Dont believe anything this company trys to sell you .
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