I recently bought an older house that is a fixer-upper and the furnace needed more than major TLC. After shopping around I decided on going with Four Seasons to get it replaced. I was told by the previous owner that the furnace was more than 18 years old so I figured a new one would be a good idea since they're more energy efficient. I decided on a higher end Lennox unit because it qualified for a tax credit.
The entire process, from sales to installation was really great. Walter, my salesman, was really informative and I really liked that he wasn't like a typical sales guy and wasn't putting pressure on me. Like I said, I shopped around and Walter was able to match the lowest offer at the last minute and since he put up with all my haggling, I gave him the sale and so far, I'm glad I did.
The installation was the next day and the installers were on time. They did have some problems with the installation that required them to go back to their shop to get some parts but the guys kept me informed and worked really hard. Installation took almost 8 hours and even though the guys were exhausted at the end, they made sure I didn't have any questions before they left. Everything was cleaned up and I can actually say they left the place looking cleaner than when they arrived, since I hadn't cleaned around the furnace and it was pretty nasty. I got a follow up call a couple days after the install and did a little survey. The lady (I don't remember her name) was very nice and friendly and I like how they followed up, in case I had any problems. Overall, I would definitely recommend Four Seasons to anyone looking to get their furnace replaced.