Being a new client of the Salon a few years ago, I decided to follow my stylist Shey to the new location that opened up on proctor as it was in my neighborhood. With numerous trips back to the salon to have hair cuts fixed and Grey coverage redone, I was received each and everytime with attitude and rudeness from the girls at the desk and the stylist.
after a year of salon abuse, and 150.00 every six weeks, i spent the next several months salon hopping trying to find someone to do my hair. Is it really that difficult????
without much luck, i decided to give the fircrest location another shot and perhaps another stylist. I loved my stylist brittnay, but the mistake this salon made was making a call center that takes appointments for all stylists... and where is the call center?? YES!! the proctor salon, where the girls are rude, bitchy, and need lessons in how to not let your beauty go straight to your head. There is nothing worse than a stuck up 20 something year old, throwing attitude to someone who could be her mother. It is with disappointment but not regret I leave Brittnay! as of today, I divorced my salon, because I was browbeaten by the girls again today, when I called to see if my stylist had a cancelation. I asked to be transferred to the Fircrest salon ( as i have been instructed to do by the girls at the fircrest salon as they get complaints I was told out the rude receptionists at proctor).. and they refused to do so and asked "who is this"? Are you kidding me? After a long hold, the owner Toby, gets on the phone to tell me, I am rude to her girls. needless to say, i reminded her the reason I left there in the first place, and she claims her girls are trained properly. hmmmmmmmm???? Humility and kindness go along way, but I refuse to take rudeness from the salon I go to and why should I feel bad about calling it out? I don't.. I divorced my Salon! I am sure there will be others who will be glad to be less bitchy and happier to be kind.
more