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Didn't care for the customer service - Review by citysearch c | Steve Moore Chevrolet

Steve Moore Chevrolet

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Didn't care for the customer service 6/24/2011

Took my Saturn there to be serviced for a problem with the power door locks and keyless entry remote. The problem I have with their service is that I had to keep calling them for the status of my car. After I called them then they would follow up with a call. But if I didn't call it seemed like they wouldn't call. Keeping me updated didn't seem to be a high priority for them. Along with the original problem I brought it in for they suggested that I needed new spark plugs. My car got a tune-up two months ago. When I brought this to their attention their comment was ""well that's what the mechanic said."" I will not take my car back for service. Times are tough and money is too short to settle for bad customer service. more
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