Rip off. Total rip off. I brought my new Mazda in to have some work done - and they used fear tactics to scare me into getting additional work done. The next time I was at the dealer, they told me that the maintenance schedule didn't require ANY of this work to be done, and that the parts they wanted to replace were in perfect working condition. I too feel like a sucker. I talked to the manager who gave me a crumby labor certificate. Yeah right, like I'll ever take my car in to this joke of a business again. Steer clear of these money-hungry thieves. I had to take the car BACK to get their work done right. Even then, the dealer had to fix their horrible workmanship. Screws were loose, the bumper was scuffed and they almost stole my mats. I'm lucky I noticed they were missing or I would have never seen them again.
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