Out with the old (Julie Potts) and in with the new (Lee and Nancy). The new management is wonderful and very responsive. I have been leasing a home from HCM for several years. Leasing first with the old management which was not the least bit helpful. Since the new owners have taken over my experience has completely changed and is now a very professional and friendly company to do business with. Do not shy away from HCM..they do and excellent job and are easy to work with.