I visited the Rocky Mountain Urgent Care off of Mississippi and I225 in March 2011. I would strongly recommend patients avoid this clinic. I have been an RN in the Emergency Department for 11 years and have never seen bad care and carelessness like I saw during my visit. I went in with Abdominal Pain. I checked in, was called back to be triaged by who I thought was a nurse but turned out to be an MA. I was then asked to take a seat in the waiting room where I stayed for a little over 2 hours. I was finally called back to be seen by the doctor and nurses. I remained in the room for about another hour before a nurse attempted to place another patient in my room. She said oops didn't know anyone was in here. I was finally seen by the doctor and he requested to give me and IV and IV fluid. I was happy to hear that. The nurse that came to do my IV was either not trained appropriately or had no idea how to start an IV. She attempted to start my IV with out cleaning the sight. After 1 liter of fluid was in the doctor ordered a second which is normal except he the ordered morphine to help with my pain. Wow morphine right off the bat for pain management. Also I told the triage nurse that I am allergic to morphine it puts me into cardiac arrest. I reminded the Dr. of that he then re-read my chart and said oh yes there is is. About 15 min. later the nurse came back in to give me 2mg of morphine. I sat up in bed and said get away from me I have told you people 3 times now I am allergic I want to leave.
I was able to leave about 30 min. later. I spent nearly 4 hours there and could have died do to there carelessness. Also the bill I have received is crazy $457. I could have gone to the ER for cheaper. Also there so called nurses are not nurses they are MA's and EMT's. Those are medical personnel but they don't get training and the state doesn't license them to give medication. Last I heard that was going outside your medical scope of practice. BE CAREFUL STAY AWAY!
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