The system they have in place to update their staff with residents care is inadequate. My sister witnessed a patient nearly get an additional dose of pain medication simply because the staff failed to check his chart prior to administrating his medication. My mother had orders changed by a Doctor that were neglected once again for failure to check her chart. Her chart had detailed wound care instructions that weren?t executed because the aids failed to review her chart. My mother is bedridden and on a feeding tube. I have personally seen aids lay my mother flat with the tube still running. (this can kill her!!!) In less than 6 months my mother has been sent to the hospital 3 times for internal bleeding which stems from lack of proper care. The nursing home looks nice but the care is horrible!! If you need a nurse it will take you an hour at the minium before someone comes and when they do they do come dont know anything and will give you the standard ""let me look at her chart"" and then you are waiting yet another hour. I am grateful my mother was able to make it out of there alive!! We visit my mom daily I really feel sorry for the people that dont have family that can be as involved as us because they just get neglected. If you Love the person you need skilled care for DONT SEND THEM TO TRILLIUM!!! The 1st month their service is AWESOME and after that you get neglected. I think they do that so you can sleep at night thinking your loved one is being cared for. It is really sad because it could be a great place if they had the proper employeees and procedures.
more