While in training they didn't really let me read over anything cause the class started at noon and they need you to sign a book of paperwork and have it sent off by 1330. I figured I would read through it later. I was wrong they take the whole packet Once that was all said and done they then went on with the training portion of the class. They also charged me for my duty belt and the required accessories which ran about 300$ on top of the 75$ I paid for the training class and the 25$ for the drug screening (which was a swap in the mouth and the results were instant).
One my first day at the site there there was no one to tell me what I needed to do. This was not an apartment complex which all that they explained in training. I called up my supervisor and he couldn't even tell me what my job duties were. So, for my first two days I didn't do anything but sit around (the second day was a holiday). On the third day I was finally trained by the Client on how do my job.
After 90 days and numerous attempts to get into the training classes (but was denied and lie to repeatedly) so I can get a raise, the review never came and neither did the raise. I wasn't until about another 4 months after that I received a phone call from the CSR (Customer Service Rep) that I was finally getting a raise to $14/hr and that all my officers who worked for me was getting a $2.50/hr raise. I thought was cooler then hell. Come to find out the only reason that I got the raise is because in the contract it was stated that I was suppose to be getting paid that much from the beginning and that I should be getting back pay due to the mix up. When I was asking about the 4500+ that they owed me in back pay it took over two weeks to get a response and when I did they were threatening me termination and legal action for co-employment. They were accusing me of going to the client and asking about all of this in which I was actually told by the CSR about the mix up and the back pay.
For awhile there I didn't see my supervisor again and they were changing sups about every 2 weeks. When I finally put in my two week notice is when the true colors of the company came out. My wife had to have life or death surgery and that was 3 days before my last day. I called and told them about the situation and they didn't even care. They tried to give me a guilt trip about how they couldn't just find someone and put them out there and how it's a hardship for them cause they could lose money if now one is posted out there. Completely inconsiderate. I received a phone call that I wasn't able to answer saying that they changed my schedule. I was okay with it. the next day I went into work at the time that they said to come and to find out that one of my officers started his shift on time and there was coverage in the morning during my shift. So, I spent the next 3 1/2 hrs training my replacement so he knew how to do his/my job. I then came in on my final day and worked my shift. About 2 minutes after my shift my supervisor showed up and I was already gone. He called me on the radio and demanded that I come back to the site to sign a write up for missing the day before. It being my last day and all I refused and turned off my radio.
When I went to pick up my check they had changed my pay to min. wage. When I asked why they said because I gave a 13 day notice instead of a full two weeks. When I proved them wrong on it, it then changed to I didn't full fill my full two weeks cause I called off. When I proved them wrong on that and had the voicemail and the time card they then told me that they will have to check with the schedule supervisor. Never heard back from them and never received my money.
VPS is ran by greedy owners and they will nickel and dime you anyway that they can. They charged me 10$ on my last check due to them thinking that I falsified my time sheet. They do charge you 50$ if you forget a maintenance report. If you can avoid this company at all cost's.
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