I began looking for a new vet when my 10 week old puppy had a runny eye on Saturday morning. I called Bend Animal Hospital around 12:30, and although they were closing at 1:00, they waited for us to come in and treated our pup like a princess, after a thorough exam they sent us home with treatment. A few days later they called and checked in on her. She recovered quickly. A few weeks later our 2 year old golden retriever stopped eating and became sluggish and began drooling excessively. We brought him into a 24hr emergency clinic, not Bend Animal Hospital (being that it was Sunday night), they charged us $300 just for looking at him and sending us home without a diagnosis. No xray, no blood work, they only offered to keep him over night to monitor him). First thing Monday morning we brought him, barely able to walk, barely breathing, with his entire face bulging and swollen, to Dr Brown at Bend Animal Hospital. They took him in immediately, put him on IV fluids and diagnosed him with an internal abscess in his throat. The next afternoon we picked him up, tail wagging, happy and energetic. He is a shy dog and a little weary of strangers, but when Dr Brown came out to give us follow up instructions, he walked over to wagging his tail and leaned up against her leg, as if to tell us that that she took great care of him and thank her for saving his life. I truly believe that she did save his life. Their prices also turned out to be VERY reasonable. I wouldn't take my pets anywhere else!!!!