They've been versed in getting sales. "This is our last one." "If you want this, we'll give you 10% off!" The things we ordered (my wife fell for it and I let it go) did arrive safely and on time without any mars (but some of the furniture is truly crappy ...) but I don't trust them because even the lovely saleswomen felt like con artists. I think I saw just about every trick in the book pulled (or so they tried). Shop but walk away and compare prices. REALIZE IT'S NOT THE LAST ONE. Also know if it's 10% off, either look elsewhere or offer them a lot less.\r
Also, a reviewer did compare it to Ashley. I don't think I remember a "furniture" store that had worse junk in it.