I have used K&M about 3 times now and I have been extremely happy with the results. We only have carpet in 1 room of our house, our media room, which is also the one room of the house that my husband, 2 dogs and I hang out in the most. I had some gnarrly pet stains from the dogs tracking in and out of the room and my bulldog laying in her favorite spot next to the sofa. When I called K&M to come out and clean, I highlighted to the receptionist about the pet stains (and was anticipating an upcharge!), but was pleasantly surprised at how she said that the simple Pre-Treatment would easily be able to take care of it and that there was no need to do a pet deodorizer treatment. She was right! In just 30 minutes, the techs had my light colored, long hair (almost shag!) carpet looking brand new! And smelling fanastic! I highly recommended K&M to everyone (and I do!). They may not be the cheapest in town, but they are definately the BEST quality and service!
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