My first experience at Costco at this location was horrible. Partially due to poor customer service and partially due to their policy. Try purchasing one of their king size bed mattress and loading and unloading the cart, rolling it through one of their isles, and loading on your trailer and securing, all by yourself! They did not want to help. It took 45 minutes to get help. As a woman they even made me roll my own cart to the front and secure on my trailer. Due to their policy, unlike any other retailer or store I have ever shopped, they are not allowed to help you secure it to get it home. I dont understand why they sale items this large at their warehouse locations if they can't help you get it home safely and don't deliver. It took me over 2 hours to purchase this one large item and get out of their parking lot. Bring your own forklift! I'll never shop there again.
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