Nice folks, but I had major problems after their tech shorted out my HVAC unit during a routine Fall maintenance. Afterward, our HVAC froze into a solid block of ice. They were going to charge me another service fee and $90/hour to stand there with MY garden hose and run water over the ice. Estimated thaw time was 4-5 hours. They told me I was not qualified to do this myself. I smelled a rat. They were invited to leave. \r
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We were without heat for 5 days while the HVAC unit thawed. The outdoor air temperature dipped into the teens at night. We froze. When the HVAC unit finally defrosted, we had a different company come to fix the damage. We were informed that a frozen unit could have been quickly thawed by turning off the HEAT, turning on the AC and running the unit for 15 minutes. Are you kidding me? We froze for no reason!\r
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That begs the question: Were the Haskins ?experts? ignorant of this fact or did they prefer to charge me a service fee of $60 and $90/hour fo
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