my vw bug needed service for a recall. i made a appt on the day that would work best for me, they are very flexible with getting you in.they arranged a ride back to my home and also back to pick=up my car.the person that handled my appt. FI..was so friendly and helpful (she has assisted me in the past ) she called to tell me the car was done and arranged the shuttle to pick me up for a ride back to the dealership..my experience @ the vw dealership has always been very positive !
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