I'd heard of straight to the point and went in with high expectations. I had to have a titanium labret special ordered (around 50$), and when I did I was told 2-4 weeks for delivery. When I called 3 weeks later, it had not been ordered yet, and it took another 2 weeks before I actually got it. (I found the same piece online that guaranteed within 3-5 business days) Also, when I finally got the piece, it was the wrong size and the wrong type. It was too big and it was the screw kind rather than the threadless kind. It constantly falls out of my face and I can't afford to replace it.
These guys carry great jewelry. If you walk in and buy something off the shelf, you'll have a great experience, but don't expect much else.
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