I had a bad exsperience shopping at Trax NYC e few months ago. I bought Item #:4911 which is a diamond bracelat to my fiancee. The price was around 2000 $. And for this amount i expect things to be good. But it was not the case here. The diamonds were smashed into the gold and the cut was awfull. Im not even a jeweler, and I could easy see it. We took it to the store near by. They told us it was very bad crafted and surely not its price worth. They actually told us that is not the first time somebody brought junk from TraxNYC to get studied. My girl was happy for it though. So i didn't call them for refunds. Buy that would probably become an issue too. Just stay away from this company, and yo will not be sorry.
more