If you ever go here do NOT ask for Elaine, she is completely incompetent. I brought in a photo of how exactly I wanted my hair, long on the top (untouched!) and shorter on the sides and back. All she did was take the same amount off ALL OVER! All I wanted off was the sides and back. It didn't look anything like in the photo I brought! I should've asked for a younger girl because Elaine is in la-la land, too busy chatting with other people to pay attention to what she's doing.