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Michele H - Review by citysearch c | Rc Willey

Rc Willey

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Michele H 12/29/2011

DO NOT SHOP AT THIS RC WILLEY!!! I had a fantastic salesperson who went above and beyond the call of duty. However, when it came to their delivery people, damaged furniture, and inadequate/inept furniture technician, I am at my witts end and will never shop there again. I spent between $ 5 - 6,000 in a few weeks time. One couch had a hole in it; a desk (which I waited 2 weeks for) looks like it had an acid spill where a cpu would sit; a dresser and mirror were dented; a kitchen chair was broken; two curios arrived with tape (put on by Pulaski Furniture) all over the doors and shelves which are impossible to remove; two cushion covers already need to be replaced, which were, by the way, scotch-guarded prior to delivery. Their motto shouldn't be "Your home, your way," but rather, "Your home, our way." Delivery people are so rushed to get in and out; they won't do anything without your asking them, and even then, they act like they are doing you a favor. This will all get resolved, more
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