If I could give this place a negative rating I would. They are the absolute worst!!! It started when they never called me back after leaving a message with their answering service. Then Jim screwed up my mom's name and blamed ME for giving him the wrong information, in our initial visit. In that same initial visit, where I'm supposed to making preliminary decisions about my mom's memorial service, he spends an hour lecturing me about different things - less than 48 hours after my mom's very sudden passing. Needless to say, I didn't need that. Then they screwed up my mom's date of birth, not to mention a slew of other things. After that, they charged me $3400 for an hour service in a filthy, dirty "viewing" room. It was horrible. I can't tell you how many people said how awful the service was and that I was overcharged, to which I wholeheartedly agree.\r
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My mom's employer offered to pay for the service but pulled out, apparently. Did they bother to notify me? Absolutely not. They sent
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