We are sorry to hear that you are dissatisfied with your service. We would encourage you to come in, if you would like, and we will have the doctor and our medical aesthetician take a look at the area of your concern. A misunderstanding of the skins healing process may be making you panic more than you need to. There are usually products that can be applied to the area, depending upon the progress of your heal time, that will accelerate your overall healing process and yield the results closer to what you are looking for. \r
\r
The laser procedure has to be powerful enough to begin to break down the underlying spider veins beneath the skin. The body will continue to reabsorb the remaining tissue over the next few weeks, this time frame varies greatly on your individual body's system. Due to the skin type, location and severity of the spider veins the laser will be set differently but effectively to rid the area of these types of veins. This is why there may have been a difference in healing from your leg treatment compared to your nasal area treatment. The skin itself is in between the laser and the spider veins so it does incur some heat injury. The severity of injury usually is determined by the same three factors mentioned before and may include blistering, reddening, mild burning, temporary bruising and hemosiderin staining (a small amount of the components of cell breakdown in the surrounding tissue leaving discoloration). You are still well within the healing stages. Each case is different and results will vary from patient to patient.\r
\r
Also, before the treatment begins, each patient receives, initials and signs that they have read what the procedure is and agree to have the procedure. It is a very thorough form and consent packet that goes with the laser treatment. The information in this packet focuses on explaining the procedure and any pre or post treatment care concerns, effects, healing time, protocols, etc.\r
\r
Our triple numbing cream is available for purchase and does take 45 minutes on the average to allow for proper absorption into the skin. So if you had already started the procedure it would not have been useful at that time.\r
more