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Horrible service, VERY UNRELIABLE - Review by citysearch c | Distinctive Cleaning

Distinctive Cleaning

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Horrible service, VERY UNRELIABLE 12/15/2011

I echo several other reviews of this company. They are unreliable and have horrible customer service. I purchased a crowdcut coupon for cleanings and scheduled the cleanings three months ahead of time. My first scheduled appointment was cancelled because the cleaner was ""sick"". That day, I confirmed my appointment for two weeks later. Two weeks later, no one showed up! WHen I called the office, they said they did not have me on the schedule. THis was difficult to believe when I just confirmed it two weeks previous! I rescheduled, but am doubting that they will ever show up. They have told me several times that they are just overwhelmed with how many crowdcut coupons they sold, and I know several small businesses have overextended themselves with these coupon deals. But, the customer service should be the thing that makes up for that! more
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