I called Circle City Movers to have my 3' upright piano moved about 2 miles to my new apartment. I was very specific when I talked to Kaiser on the phone that the piano was going to have to be moved down 7 steps out of my old apartment and up 15 steps into my new apartment. He said he would be able to do the job and quoted me what seemed like a reasonable price. We scheduled his team to pick up the piano at 2 pm 4 days later.
2 pm came around and no one showed up. I called at 2:15, and Kaiser explained that he was on his way to pick a guy up and that he would be there around 2:30 or 2:45. I would have been fine with that if he had called me. I did not appreciate having to call him. Furthermore he did not show up until 3:15!!!! An hour and 15 minutes late!
His team consisted of him and a boy that looked no older than 16 years old. Hardly adequate to move a piano up and down a flight of stairs. Kaiser acted shocked to see the steps coming out of my building. I reminded him that I specifically told him there were 7 steps going down and 15 going up. I asked him if he was going to be able to do it and he said ""yeah."" When he came in and saw the piano he said it was bigger than he thought it was going to be and told me he could not do the job.
Luckily I still had a week to get everything out of the other apartment or I would have been in a bad position with no way to get the piano out.
No way I would ever hire this unprofessional group of clowns to move my stuff. Keep shopping in your search for movers in Indianapolis, these guys aren't worth the time you'll waste waiting on them to show up.
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