But the review below me (although old), I just had to comment on. Have you actually been to this branch? Has anyone been there lately? They are ALWAYS busy. There seems to always be a line, and lazy people who don't want to come down here and wait their turn will just keep calling and calling and calling. I come this this branch often to send cargo back home, and although I don't work here, I can only imagine what they go through. I understand, and I wait patiently. Like everybody else. If you want them to have an answering machine, go and buy them one.
The reviewer abut the padala, sorry to hear your trouble. Can't say much for this as I've never sent money through LBC. Just think for a second: How many people are living in the area where you were sending money to? How many of those have relatives that are OFW and sending money back home...to that area? Now, being that this isn't a bank, it's clear to see how they can run out of money. I don't know why they charged you guys a fee unless you didn't pay it when you sent it (and I would take that up with management, because that's bs), but people need to be a little less demanding and a little bit more understanding.
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