I have been going to Sorrento for the last 13 yrs ... Dr Nichol was fantastic as well as Dr Smith, I am sad they are both no longer practicing there. I will say i am disappointed in some of the staff changes. I am very happy with Dr Hatfield, I feel she is very personable and was helpful with questions I had and was great with my pet. On the other hand I cannot say the same about Dr Cates. I will not book appts with him. The front office staff has been ok for the most part. I just think some of them could work on their people skills. I disagree with the previous comment on cleanliness...i have never felt it was not clean. Hopefully they are just having growing pains.
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