My relationship with Kerry Catherine Jewelers ended today. I have been a customer for a number of years having purchased earrings, necklace, rings for my wife. She prefers silver to gold and I found nicer custom silver pieces there. The ring I purchased this Christmas was on the lower end of prices in KCJ $365. I had to wait for several minutes to get the attention of the older woman (from Tennessee) while shopping and lost her help several times to phone calls from friends and people stopping in to say hello. On finding the ring, she insisted that I not worry about knowing the size because my wife could bring it in for sizing. Also if my wife did not like it, she could get a store credit. I bought the ring and thought things might improve when the computer confirmed I was a returning customer. I asked for gift wrapping but had to intervene when the ring was laid on a foam pad and put in a cardboard box.
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