Well, that's crappy! Late last September I scheduled a window cleaning for my home with Distinctive Cleaning. They were so booked up that I had to schedule for today (11/19). I had hoped for an appointment earlier this fall. So today: They failed to show up ... and I had to call THEM to find out what happened. Answer: They don't do windows when it's below 35 degrees. I'm wondering why they even scheduled the appointment. Hello? Minnesota in November. Maybe let your customers know that cancellation is likely? And at the very least shouldn't you call a customer when you aren't going to show up? I skipped going out of town this weekend to be here for this appointment. NOT HAPPY.
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