I didn't want to give this business a one star but I had to click the one star to write a review. My son had to have a object removed from his ear. The Dr. could not get it out in the office. I was told he would have to go under to get it out. This was fine, I wanted it out ASAP. I was a little disappointed it could not be done that day, they told me I would get a call about a date. When I got the call it was TWO weeks out! This was not acceptable to me and I was not going to let my son go two weeks with this object in his ear, so it could get infected and more swollen and damage his eardrum. I told them I would go somewhere else. I then got a call a couple hours later saying another Dr. in the Practice could do it that same week. This was good. Long story short I had to go see this new dr. in the same practice the next day after I was just there -pay two specialty office copays, and then pay the ""office"" surgery fee ( this fee was only for their office and not going toward the surgery fees from the surgery center). During the surgery after removing the object the Dr. ""looked with his scope"" in the opposite ear to make sure it was clear. While I appriciated this, the ""look"" costs 500.00 + the anesthesia fee + the dr. fee ""again"" + the actual removal fee. This to me is not good customer care. This practice is all about the money and it was clear they were not concerned about anything but asking for my money.
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