If I could give a ""zero star"" rating this would be the place! I have been going here since late 2006 and this practice was really good in the beginning but has gone down the tubes very fast! Dr. Simpson is a really good doctor but that is only if you can get an appointment and if you get an appointment be fore warned....you will have to wait at least an hour after your scheduled appointment time to see her and sometimes, YES, you will have your appointment cancelled and rescheduled due to other ""emergencies"" or at least that is what the office staff will tell you.
As for other issues, I have had the office staff check me under another patient! I know this for fact because I was addressed as the other patient in the exam room. Imagine being seen for a medical procedure and the doctor is reviewing another patient's chart...SCARY STUFF!!! And I always loved it when I would get an U.T.I. and have to call the office just to be told the next appointment open is in three weeks! Sure let me stay in agony for three weeks...I don't think so!!!
I was also over charged by $200.00 which I had to pay out of pocket and it took 10 plus weeks of repeated phone calls to their accounts people to get my money back.
The last straw was when I was scheduled for a medical procedure in 2011, which took me three months to get, and when I got to the office I was informed the doctor was running late which was not surprising. I was assured I would still have my procedure done. However, I was informed about a couple of hours later that I would have to be rescheduled! This was very disappointing/frustrating and when I decided that I have to find a new practice! The lack of respect shown from the medical team here is very depressing. Wake up guys...if you have patients take time off of work and confirmed their appointment the day before they should be seen no matter what!!!
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