I made an appointment to have our VW Passat looked at for an incessant beeping noise and a dash reading saying the handbrake was on even though it wasn't. Of course, when I brought it in to the dealership, there was no beeping or dash read out. Ugh. A wasted trip. However, Cory, the service rep assigned to me, didn't charge me for the diagnostics and said to call him whenever the car started beeping and he'd get me in right away without an appointment. So... the next day when it started beeping, I did just that. And he did just what he promised. It was a bad relay (thankfully just a $13 part) and with labor and all, I was only out $200. I'm a happy camper.
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